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Managing Under Austerity, Delivering Under Pressure by John Wanna, Hsu-Ann Lee, Sophie Yates

 
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Ebook Details

Author
John Wanna, Hsu-Ann Lee, Sophie Yates
Publisher
ANU Press 2015
ISBN/ASIN
1925022668
ISBN-13
9781925022667
Size
2.5MB
Format
PDF
Number of pages
238

How can public managers and public services become more productive, more outcome-driven and more agile? How can we achieve better alignment between ever-growing citizen expectations and the realities of constrained service provision.

What can we learn from the best combination of innovation and austerity already being delivered in other countries and sectors, including harnessing the grounded wisdom of frontline service delivery practitioners.

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